About Us

Mugila is a store specializing in embroidered bucket hats, with all pattern designs and embroidery done in-house by us. We don't resell products from outside suppliers, and we don't operate on an intermediary or dropshipping model. Every hat is created through our in-house design, embroidery, and quality control process, ensuring reliability and true value for our customers.

Our Story

Mugila was founded in November 2024 in Elverson, Pennsylvania, with a very specific goal: to create simple, easy-to-style bucket hats with unique embroidered accents.

We started from a personal need, noticing that the market was flooded with bucket hats featuring many colors and patterns on a single hat. So, instead of importing pre-made items or outsourcing production, we decided to design and execute the entire embroidery process ourselves.

Our Mission & Vision

Our mission is to create bucket hats with simple, easy-to-style, and comfortable embroidered designs, all while maintaining clear quality standards and transparent information.

Mugila aims to become a trusted bucket hat specialist in the everyday accessories market by focusing on genuine quality, simple designs, and honest service.

How We Work

  1. Blank Hat Selection We source blank hats from suppliers in the USA, ensuring clear origins and quality material standards. The material is cotton twill – a medium-weight, soft, breathable fabric perfect for daily use.
  2. Embroidery Design All embroidery designs are created in-house using specialized graphic software. Designs are optimized for detail, durability, and clear expression on the hats.
  3. Direct Embroidery We use embroidery machines at Mugila's workshop in the USA to execute every detail on the hats. After embroidery, each product is hand-inspected to ensure no technical flaws like misaligned stitching, fabric tears, or uneven embroidery.
  4. Packaging & Delivery Products are carefully packaged. Orders are shipped from the USA to customers nationwide and internationally through reputable shipping partners.

Sales Channels & Policies

Sole Sales Channel: https://mugila.com/

Order Processing Time: 1–7 business days

Shipping Times:

  • United States/EU: 7–12 business days
  • International: 10–20 days, depending on the region

Return Policy: We support returns/exchanges within 30 days from the date of receipt if the product has a defect caused by us. Returns/exchanges are not applicable for subjective reasons such as disliking the design, choosing the wrong color, or for used products. Find more information on our Return & Refund Policy page.

Contact Information

Brand Name: Mugila Store

Address: 210 Crossings Blvd, Elverson, PA 19520, United States

Email: [email protected]

Phone: (+1) 484 247 7274

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EDT)

Get in touch